FREQUENTLY ASKED QUESTIONS

WHAT DOCUMENTS WILL I NEED TO TRAVEL?

To attend any Luxotic Retreat you will need a passport valid for at least 6 months with at least 2 blank pages. Depending on the country we are traveling to you may also need a visa. Feel free to send us a message to learn more about whether the retreat you are looking to travel on with us requires a visa.

HOW MUCH IS THE DEPOSIT? ARE PAYMENT PLANS AVAILABLE?

Our Deposit is $350 per person, unless the reservation is paid in full or paid in monthly installments.  The deposit is nonrefundable however the deposit is transferable and can be converted to a retreat credit which can be applied to a future Luxotic retreat. 

Please review the retreat home page for more information on payment plans and deposit due dates. If you'd like to begin a payment plan, please reach out to info@luxoticretreats.com

WHAT IS THE REFUND POLICY?

Luxotic Retreats recommends that travelers purchase their own travel insurance, not included in our booking packages.  If you need to cancel your retreat, your Travel Insurance partner may be able to reimburse your pre-paid, non-refundable expenses if you must cancel your trip due to a covered reason.

FOR THE AFRICA RETREAT, WHAT VACCINATIONS ARE REQUIRED?

Yellow Fever vaccine is not required for US Citizens traveling to Zanzibar, Tanzania. Full list of vaccinations needed to travel to Africa can be found here.

WHAT ARE THE ROOM ACCOMMODATIONS IF I TRAVEL ALONE?

Whether you are choosing to attend the Luxotic 2021 retreat with a friend, a group, or alone, room accommodations are your choice. Solo travelers can choose to room alone or to be paired with another solo traveler.

HOW CAN I UPGRADE MY ROOM & AMENITIES?

Once your booking has been confirmed, our Luxotic concierge service will help you personalize your trip, build your itinerary, and add any upgrades to accommodations and amenities. Please email us directly at INFO@LUXOTICRETREATS.COM if you'd like to make any changes to your retreat. Please note, upgrades and retreat changes are subject to availability.

WILL THERE BE TIME FOR ME TO EXPLORE THE COUNTRY ON MY OWN?

Any separate experiences apart from the Luxotic Retreats Experience will be at the travelers own expense and risks. Luxotic Retreats specializes in creating enrichment experiences that enhance and create life-lasting change. Our trip itineraries are completely flexible for travelers, to create the best experience. Whether you want to participate in a mission trip, spend all day on the beach, or explore the island, you choose your trip plan, to shape your experience.

WHAT IS THE TOTAL TRIP COST IF I CHOOSE MY OWN AIRFARE?

If you would like to choose your own travel accommodations, the costs vary according to the package you choose. More information on all of the packages which exclude flights can be found on the retreat home page. Please note all airfare accommodations booked separately to and from a given retreat must be booked to arrive on the first day of the retreat and depart on the last day of the retreat, that we may arrange your transportation to and from the resort. Be advised you will also be responsible for informing Luxotic Retreats of your detailed Travel Information one month prior to departure.

ARE COVID TEST REQUIRED TO TRAVEL

 

 

Until further notice, All Luxotic Retreats Guests who are Residents of all countries with whom borders of our retreats are open will be required to show either proof of vaccine or a negative covid test.

Tests must be taken at 72 hours prior to departure (or closer to departure) and the results (or proof of vaccine) need to be uploaded no later than 12 hours prior to departure to any of our retreat locations. Any tests and results executed before 72 hours prior to departure to Bali will not be valid.

Take a test prior to arrival - Test must be a COVID-19 test, obtained from a nasal/oral swab specimen through amplified Molecular testing performed by a certified lab, and the results need to be uploaded as part of the online ED Card process. The test provider is of your choice, and costs may vary by provider.

Your uploaded lab results need to list:

  • Your name, as it appears on passport

  • Date the test was administered

  • "COVID-19", "SARS-CoV-2" or "Coronavirus"

  • The type of Molecular test or Molecular test brand name (see below)

  • How the test was taken: "Nasal", "Nasopharyngeal", "Mid-turbinate", "Combined Oral/Nasal", or "Combined Oral/Nasopharyngeal", or "Combined Oral/Mid-turbinate" swab

  • Your test result: "Negative"

These are the ACCEPTED tests:

Accepted Molecular test types:

  • PCR / RT-PCR / ddPCR / Rapid PCR (Polymerase Chain Reaction)

  • NAA / NAAT (Nucleic Acid Amplification)

  • AMP PRB (Amplified Probe)

  • LAMP (Loop-mediated Isothermal Amplification)

  • TMA (Transcription-mediated Amplification)

Accepted Molecular test brands, such as, but not limited to:

  • Abbott ID NOW

  • Quidel Lyra PCR

  • Abbott Realtime PCR

  • Cobas Qualitative PCR

  • FTD PCR

  • Xpert Xpress

  • Simplexa Direct PCR

These tests are NOT ACCEPTED:

  • Any at-home kits (the sample needs to be collected by licensed medical staff)

  • Any test that does not rely on an oral or nasal swab, such as:

    • Sputum, saliva and spit collection (spit in a cup, etc.)

    • Gargle, oral rinse, etc

    • Oral swab without a nasal swab

  • All Antigen (Ag) tests (including Quidel Sophia, Abbott BinexNOW and Rapid Antigen Tests)

  • All Antibody tests (such as IgG, IgA, IgM and Rapid Antibody Tests)

  • All blood tests (such as fingerstick, venipuncture)

  • All plasma tests

  • All serum tests

  • All lateral flow tests

  • All fever checks

  • All temperature checks

  • Any Doctor's note

Upload any of these and you will be required to retake the PCR test on arrival at the Airport at your expense.

Tests are not required for children 14 and under. All costs related to PCR testing are the responsibility of the visitor.

STILL HAVE QUESTIONS? EMAIL US AT INFO@LUXOTICRETREATS.COM

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